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These FAQs help clarify key details about our fractional marketing operations services, including scope, support, billing, and how we work with your team.
We are a fractional agency that provides direct 1:1 support from the owner, without account managers or sales representatives. You receive strategic, hands-on assistance from someone who has experience as an SDR, AE, and Marketing Operations Lead.
Marketing Operations results can differ, but most clients see improvements within 2-3 months. Establishing systems, refining operations, and optimizing processes requires time to align with business goals and achieve lasting results.
We accept payments via bank transfer (preferred), credit card, or PayPal. Direct bank transfers are our preferred method for simplicity and lower fees.
It depends on your goals, systems, and team structure. Most clients start with 5 to 10 hours per week for strategy and asynchronous work, or increase to 20 hours for deeper, more embedded support. We’ll assist you in scoping the right fit.
We have extensive experience with HubSpot for CRM management, automation, and reporting. Additionally, we have advanced skills in Salesforce dashboards and reporting. Our expertise spans a variety of go-to-market tools, including intent data, lead routing, and attribution. If you have any questions about a specific platform, feel free to ask; there's a good chance we can assist you.
Yes, you can cancel at any time. We just ask for 14 days’ notice before your next billing cycle so we can properly wrap up work and ensure a smooth offboarding process.
I have experience working on the front lines as a Sales Development Representative (SDR), Account Executive (AE), and as a one-person marketing operations team. I have a strong understanding of both sales and marketing, which allows me to create processes that align the two functions effectively. I don’t just focus on fixing data and automation; I also ensure that your systems are aligned with your overall processes.
We offer client support via email or Slack during business hours (9am-5pm EST), Monday through Friday (excluding holidays). Our team is here to help with technical questions, billing, or anything related to your active services.
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